Thursday, October 28, 2010

The Makings of a Group


The ultimate pursuit in business. To attain a group. A true team. Loyal, focused and driven to attain the goals of the group. It's fantastically difficult to attain but virtually indestructible once created. 

Here are the makings of a group as I see it:

1) Everyone is focused on an agreed upon goal. In other words, there's a mountain and everyone see's it and is focused on climbing it without any deviation or distractions. The goal needs to be completely known throughout the group, intertwined into everyday actions, targets and programs. "What will we do today to take the mountain?" Get a goal, make it known and pursue it.

2) The group thinks in futures, meaning that everyone in the group is focused on their future within the group. Where will we be in 2 years, 5 years, 20 years..... This then breeds loyalty to the group and therefore strengthens the group as a whole. A great group is one that no one would ever want to leave. 

3) The group works as a unit, synchronizing every action and coordinating efforts. No individuals are in the group, only one unit that operates as a unit knowing and acting with every area, division and department fully reliant and responsible for each other. 

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Thursday, October 21, 2010

Aim Small - Miss Small


There was a line in the movie "The Patriot" where the character Mel Gibson plays is about to ambush a group of British soldiers to save his son. He tells his other two son's to remember what he has taught them.... "aim small miss small"

The other day I was in a meeting with our production team and while we were discussing strategies to attain client reaches, that exact phrase came out of my mouth... "aim small miss small" which lead to this blog.

It's a great concept and relates exactly to business and client growth. Focus your efforts. In other words, identify a segment you want to go after by profiling who you sell to now. Who buys from you? Then take aim at that small segment and go after them heavy. We are not aiming at the whole audience here, we are aiming at your audience. The people most likely to need, want and buy your products or services.


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Thursday, October 14, 2010

Being a Martinet About Neatness...


I was reading an old book by David Ogilvy today and he makes a comment about how he used to work in a professional kitchen in France and the head chef, Mr. Pitard, was a martinet (one who enforces strict discipline) about being neat. He had the chef's clean the kitchen twice per day to ensure the quarters were spotless. David Ogilvy carried many of these lessons over to his agency which grew to be one the best and biggest of his time. 

David's comment for his agency was this, "Today I am a martinet in making my staff keep their offices ship-shape. A messy office creates an atmosphere of sloppiness, and leads to the disappearance of secret papers." 

I tend to agree fully. I am a bit of a neat freak myself and always keep my quarters in ship-shape. I also tend to get a lot more done than the average person, I think partly because I operate in a neat orderly fashion. It's worth taking a look at yourself. Do you keep your office immaculate? Is everything where it should be? If not, I'm willing to bet that you are loosing valuable time and opportunities. 

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Thursday, October 7, 2010

Sales, Selling Your People and Getting People to Sell


What role does sales play in your company? Have you recognized the fact that every person and every opportunity is another angle to sell? Let me clarify. Sales is intertwined into every aspect of your company.

You need to sell your products and services to your target market. You then need to sell and keep selling your people on the company, the task at hand and on your new clients that were just closed which motivates them to get the job done and carry forward what was sold. You then need to get people in your company to sell to your clients, your prospective public and the employees to constantly carry your company forward.

While there are many posts/titles in any company, everyone has a role in selling. A smile to a new client walking through the door sells. A welcome email to a new client sells. A follow up call to a client sells. Everyone in the company plays a role in selling to either cultivate new business, cater to and maintain current clients to ensure they are happy and are constantly sold on your company or to keep the team focused and motivated. The executive team, managers and CEO alike all sell the people of the company on the goals, future, mission at hand and on their specific tasks to motivate people to get the job done.


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